Spring 2021 is finally here; what a relief, January and February seemed to be never ending this year! The ‘new normal’ continues and we very much hope to be able to return to our office in the not-too-distant future, if everything goes according to plan. The whole team has risen to the challenge of remote working but undoubtedly some things are just better done in person.
The managed services team settled well into their new home (before Christmas) and apart from a few IT hiccups, all went well. We are looking forward to heading back and getting to know our new neighbours a bit more; where we were previously surrounded by sheep, we now have people 😊. Just a reminder that the new address is Datamere Managed Services, Unit 38, Basepoint Business Centre, Crab Apple Way, Evesham, WR11 1GP.
The DTN and Faster Switching project have been very much the focus for the business over the last few months and this work will continue but we are also beginning some work on the much-anticipated P & L Reconciliation development; more about that later on. The DTN work has progressed well and by the end of this month all inbound and outbound DTN flows will be fully supported in GENUS©. It’s been a huge task, thank you to Paul O’Neill who has made this happen.
There is quite a bit to report back from the Datamere Team and as result, there are a few changes afoot. Firstly, congratulations to Marcia Cox and her family who will be having a new baby in Spring 2021! It’s the first new addition for a while now and a new baby is always exciting news! Marcia will hopefully be with us until the beginning of May and will be taking just a short break when the baby is born (so she can keep on cracking the whip with her various projects!)
Also, on the baby news front, Simon will be joining the ranks as a Grandad later on this year; congratulations to him and his family and good luck for the new arrival.
In other news, Nikki Lowe who works in the DMS team will be relocating from the West Midlands to Liverpool with her family in the next few months. Unfortunately, as a customer service administrator we will need to replace her as the role does require a presence in the office. But Nikki will continue to work behind the scenes for the DMS team on some projects so you will continue to hear from her for a few months to come. As a result of this, the managed services team will be recruiting for a new team member as soon as we are able to get back into the office and onto an even keel.
And finally, for this section, just a reminder that we have a range of systems and functionality that may be of use for many of you. These range from a white label supplier system, to a siteworks processing system, to advanced billing and branded customer web portals plus much, more. If you need a piece of software connected to utilities, it’s likely we may already have something that might be able to help you.
See you in the Summer, maybe even in person!