The team has been hard at work over the past few months working on a raft of new developments and ongoing customer support (which we are also looking at revamping in the coming months). Sarah Powell has joined our busy team in Worcester to assist with managed services and support calls and has certainly had to hit the ground running with our managed services team now offering additional services including reconciliation and debt management services. These new and additional services have been well received and we’ll be looking to expand upon these as and when we identify more requirements. Our new partial recon service has already saved one client charges for over 1 million kWhs of gas so it was a worthwhile exercise for them! If anyone would like to know more, please contact firstname.lastname@example.org or call our offices on 01625 525033.
The long-awaited redeveloped Sales Module has now been released to clients and offers a whole host of new functionality and a redesigned front end intended to simplify the user experience. The revamp took us longer than expected as once we started the work it became clear that much of the module was in need of an overview. We are currently in the process of completing a series of compact user guides which will be available to view shortly. If in the meantime you need any assistance or would like to arrange an online demonstration or training session please contact email@example.com or call us.