Quarterly Round Up from the Datamere Team
As usual there’s been lots going on in the Datamere office over the last few months, both work wise and on a personal level for the team. Over the last few months we’ve seen lots of changes for the team including an office move, some internal role changes and we’ve begun working with two brand new clients as well as keeping up to date with the necessary industry change and of course constantly working to develop and improve GENUS© further.
As you will hopefully all be aware the Datamere Managed Services team moved office to allow us extra space for our growing team. We’ve literally moved just over the landing to a new, larger office within the same building and now have the space to run training sessions as well as bringing new staff into the team. We are now located in Suite 3 (rather than Suite 4), still at Holy Oak Farm.
We’ve also been very busy working on lots of new functionality in GENUS©, some of which will be detailed later, but some of the most useful areas according to the DMS team has been the advanced billing option and the new read reminder service. This allows read reminder emails to be sent out direct to customers from triggers set within the system ensuring you are keeping those rolling AQs as accurate as possible. The power and DTN project within GENUS© are in the final stages and with 2 clients due to migrate imminently they will be really pushing the system to make sure it delivers. Just as an aside, we want to make all clients aware that all future versions of GENUS© will be delivered with a 6-month expiry date in place in an effort to ensure that all clients keep up to date with their UAT versions.
Client support calls are now scheduled to happen bi-monthly and September/October calls are now due! If we haven’t been in touch to arrange an update meeting this month, you’ll be hearing from us shortly. We’ve found that as well as covering off support, these calls are an excellent way of keeping in touch about the type of changes which can affect all businesses.
On the personal side for the team, Elliot Robertson in our development office popped the question to his girlfriend, Steph over the summer and happily, she said ‘yes’! The big date hasn’t yet been set but we’ll be sure to keep you posted.
On a more subdued note, we will be sorry to say ‘Goodbye’ to Tina Waterman this month. Tina has been with us for the past 4 years but with other family commitments has decided that now is the time to move on. We’ll miss you and your little Brummie accent Tina, make sure you keep in touch and keep bringing those treats in!