Axis Telecom Ltd, a business utilities supplier has been using Datamere for mains gas software since April 2012 when they entered the market and have been successfully expanding their portfolio since then. Currently using the GENUS© Professional version, Axis have been supported by our team through a series of changes including a brand-new system (when GMSV3 was replaced with GENUS©) and through a number of industry changes including NEXUS.
Axis supply a mainly SME base of customers and use the full life cycle of GENUS© from registration, management of industry flows, invoicing through to management reporting. All flows are managed internally and their version of GENUS© has been linked to several in house systems to allow for transfer and visibility of data across a number of platforms within the business.
“We’ve been very happy with the level of support that we have received from the team at Datamere, as there have been many changes to accommodate over the years. Some have been brought upon us by the industry in general but there are others we have pushed to the forefront and Datamere have assisted us along the way” David Meyers, Managing Director.
The latest project being scoped involves a migration of a customer database into the GENUS© Gas and Power database to allow the Axis team to manage and invoice their power customers internally alongside their gas portfolio.
“It’s always been our goal to bring everything in house as it gives us far more control” said David. “The scope of GENUS© allows us to manage everything CRM, registration, flows, invoicing and queries. We have a great relationship with the team at Datamere and look forward to it continuing.”